FAQ
Delivery and payment
How fast is delivery?
We deliver across Grand Cayman, usually within 48 hours of your order.
How much is delivery?
- West Bay, George Town and Seven Mile Beach: CI$5, free on orders of CI$50 or more.
- South Sound: CI$7, free on orders of CI$50 or more.
- Red Bay, Prospect and Savannah: CI$10, free on orders of CI$100 or more.
- Bodden Town, North Side and East End: CI$12, free on orders of CI$100 or more.
Do you deliver to Cayman Brac or Little Cayman?
Not yet. Email us or DM us on Instagram and we'll see what we can do.
Can I see the pieces in person?
Yes. All our sunglasses and select jewelry are at Kassette Store, Indigo Hotel.
How can I pay?
Choose Cash on Delivery or Bank Deposit at checkout. Card payments are coming soon.
Returns
Can I try pieces on and return them?
Yes. Try it on, love it, or return it within 7 days. Pieces must come back clean, undamaged and in their original packaging, with your order number. Email fumacreations@gmail.com to start a return.
Can I exchange something?
Return the piece you have, and once the return is accepted, place a new order for the one you want.
When will I get my refund?
Within 10 business days after we approve your return. If it takes longer, email us.
My order arrived damaged or wrong.
Email us right away and we'll make it right.
Our pieces
What are FUMA pieces made of?
PVD-coated stainless steel. It's waterproof, tarnish-resistant and hypoallergenic.
Can I wear them in the ocean, pool or shower?
Yes, they're made for island life. Rinse with fresh water after the sea or pool. More tips are in our Care Guide.
How do I find my size?
Every product page lists the length or diameter in cm and inches. Not sure? Message us and we'll help.
How does Build Your Own work?
Choose gold or silver, pick your chain, and add up to 6 charms. The necklace is CI$30. Your first charm is CI$10, and the more charms you add, the less each one costs. Charms bought on their own are CI$10 each.
What comes with the sunglasses?
All have acetate frames and UV400 lenses, and come with a protective case and cleaning cloth. Most are polarized (MYDAS is not), so check each product page.
Can I order a gift?
At the cart, tell us it's a gift and choose separate bags or boxes.
Still have a question?
Email fumacreations@gmail.com or DM us on Instagram.